Revision Policies

REVISION POLICY FOR STUDENT APPLICANT LETTER, OPEN WORK PERMIT LETTER, AND TEMPORARY RESIDENT VISA LETTER
Your revision instructions should follow the same format as your first instructions. If our Quality Assurance Department determines that the client's initial instructions have been followed, the request for amendment will be denied.
SUBMISSION
Before approving the document, you can submit a modification request by selecting the "Order Revision" option on the Orders Page. If you need your document updated after it has been approved, please contact our Customer Service Representatives within 7 days following approval.
NUMBER OF REVISIONS
We provide one free revision if the above conditions are met. If your revision instructions do not satisfy the above standards, or if you have used all three free revisions, you may place a new order for editing/proofreading and clearly describe the modifications that need to be made to the document.
We are dedicated to providing you with the best service possible. As a result, we will make every attempt to accommodate your revision demands while adhering to our revision policy.

Privacy Policy

Introduction
1. Tenacity Writing Services is devoted to protecting our visitors' and users' privacy.
2. This policy applies when we operate as a data controller with respect to our visitors' and users' personal data; that is, when we determine the purposes and means of processing that personal data.
3. Our website has privacy controls that impact how we process your personal information.
4. The terms "we," "us," and "our" in this policy refer to Tenacity Writing Services.
Cookies
Cookies are used on our website. By using this website, you agree to the use of cookies in the manner described here and in our cookie policy.
How we use your personal information
1. In Section 3, we have stated:
  the broad types of personal data that we may collect and process;
  the reasons why we may process personal data; and
  the legal bases of the processing.
2. We reserve the right to process data relating to your use of our website and services ("usage data"). Your IP address, geographical location, browser type and version, operating system, referral source, languages, length of visit, page views, and website navigation paths are all examples of usage data.
3. We may process your account information ("account data"). Your name, phone number, and email address may be included in the account data. You are the account's data source. The account data may be processed for the purposes of running our website, offering our services, guaranteeing the security of our website and services, maintaining database backups, and interacting with you. The legal basis for data processing is the performance of a contract between you and us and/or taking steps to enter into such a contract at your request.
4. We may process your personal data that you supply while using our services ("service data"). The information you gave when placing an order may be included in the service data. The service data may comprise the information you submitted when placing an order or submitting a quote, such as personal data contained in the files you've decided to upload. Please do not send us any files that you are not authorized to use. Please do not upload or distribute files containing your personal information or the personal information of third parties with us without our consent. We cannot guarantee the security of such personal information. You are the originator of the service data. The service data may be processed for the purposes of running our website, offering our services, ensuring the security of our website and services, maintaining database backups, and interacting with you.
5. We may process information that you post on our website or through our services for publication ("publication data"). The publication data may be handled to enable such publication and to run our website and services. Consent is the legal foundation for this processing.
6. We may process information contained in any service inquiry you make to us.
7. We may use your information linked to purchases you make on our website, such as your contact information, card information, and transaction data, to process the purchase and keep track of it. We have a legitimate interest in properly operating our website and business, and the legal basis for processing your information is the fulfillment of a contract between you and us or the taking of steps to enter into such a contract at your request. We do not keep sensitive credit card information on file.
8. If you subscribe to our email alerts or newsletters, we may use the information you submit to send you relevant alerts or newsletters. The legal foundation for this processing is your consent or the fulfillment of a contract.
9. If you contact us via our website, we may process the content and metadata of your message. This information may be used to communicate with you and to keep records of our interactions. We have a legitimate interest in correctly operating our website and business, and our legitimate interests are the legal foundation for this processing.
10. To avoid fraudulent activities, we may request papers to show that you are the registered account holder in certain circumstances.
11. In the event of a dispute, we archive transaction-related information such as communications or order instructions. Access to this information is strictly regulated and used exclusively for the purpose of assisting with a dispute case. This data could be shared with our legal counsel or applicable financial institutions.
12. In addition to the specific purposes described in this section, we may handle your personal data to comply with a legal obligation or to protect your vital interests or the vital interests of another person.
13. Please do not share personal information about others unless we directly request it.
14. We may share your personal information with any company in our group (including subsidiaries and our parent company) when we believe it is reasonably necessary for the purposes indicated in this policy and on the legal grounds described here.
15. We may disclose your personal information with our insurers and/or professional advisers in order to obtain or maintain insurance coverage, manage risks, get expert advice, or defend legal claims in court, administrative, or out-of-court proceedings.
16. We may share your service or inquiry data with our suppliers or subcontractors if doing so is reasonably necessary to fulfill a contract between you and us or to take measures to enter into such a contract at your request.
17. In addition to the specified situations of personal data disclosure described in Section 4, we may disclose your personal data if it is required to comply with a legal requirement or to safeguard your or another person's vital interests. We may also release your personal information if it is required for legal claims, whether in or out of court.
Personal data transfer internationally
1. This section describes when your personal data may be transmitted to countries other than the Philippines.
2. Tenacity Writing Services is a business in the Philippines. If you give us information while not in the Philippines, we may transmit your personal information to the Philippines for processing. Your country's data protection rules may differ from those of the Philippines. We will protect your information in accordance with our Privacy Policy when we move it to the Philippines. You fully understand and agree to this transfer, processing, and storage of your information in the Philippines by using our Service or providing us with your information.
3. Tenacity Writing Services may share information, including Personal Information, with its parent company, subsidiaries, and affiliates for commercial and operational reasons. We may sell, transfer, or otherwise share some or all of our assets, including your Personal Information, as part of a merger, acquisition, reorganization, or sale of assets (including as part of the due-diligence process with any possible acquiring business) or in the event of bankruptcy. Any change in ownership or usage of your personal information, as well as any options you may have regarding your personal information, will be communicated to you via email and/or a conspicuous notice on our website.
4. By using our service, you agree that relevant data (service and/or enquiry data) may be shared with our list of hundreds of subcontractors, who may be situated in different locations throughout the world. This is required to locate the best expert and assure the completion of the service you've requested. This only applies to service and query data, not usage, account, transaction, publishing, notification, or correspondence data. It is your duty to understand that we cannot guarantee the total confidentiality of your service and enquiry data. You must guarantee that no sensitive information is transmitted when you place an order or inquire with our service.
Keeping and deleting personal data
1. We will not keep your Personal Data for any longer than is necessary. We will keep the following personal information:
  For as long as the law requires
  Until we no longer have a compelling reason to keep it
  Unless and until you ask us to cease using it or delete it
2. We may preserve only enough of your Personal Data to comply with your requests not to use your personal information or to exercise your right to erasure. For example, we must keep your request to be erased, even if it includes your personal data, until you are no longer our customer, or for tax purposes, or for other reasons.
Amendments
1. We reserve the right to alter this policy at any moment by posting a new version on our website.
2. You should revisit this page from time to time to ensure that you are pleased with any changes to this policy.
3. We may notify you of substantial changes to this policy via email or our website's private messaging system.
Your legal rights
1. In this Section, we have summarized your rights under data protection law. Several of the rights are complicated, and we have not included all of the intricacies in our summary. As a result, you should study the applicable laws and regulatory bodies' instructions for a complete explanation of these rights.
2. Your primary rights under data protection law are as follows:
  the right to be heard;
  the right to be corrected;
  the right to be forgotten;
  the ability to limit processing;
  the right to file an objection to processing;
  the freedom to move data;
  the ability to file a complaint with a supervisory authority; and
  The ability to revoke consent.
3. You have the right to be informed whether we process your personal data and, if we do, to access the personal data as well as certain further information.
4. You have the right to have any inaccurate personal data about you corrected, as well as any incomplete personal data about you completed, taking into account the purposes of the processing.
5. In some cases, you have the right to have your personal data erased without excessive delay. Among these circumstances are: [the personal data are no longer required for the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. There are, however, exceptions to the right to erasure. The basic exclusions include situations in which processing is required: [to exercise the right to free expression and information; to comply with a legal duty; or to establish, exercise, or defend legal rights].
6. You have the right to restrict the processing of your personal data in certain circumstances. These are the following circumstances: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer require the personal data for the purposes of our processing, but you require personal data for the establishment, exercise, or defense of legal claims; and you have objected to processing, pending verification of that objection. We may continue to store your personal data when processing has been restricted on this basis.
7. You have the right to object to our processing of your personal data on grounds relating to your specific circumstances, but only to the extent that the legal basis for the processing is that the processing is necessary for the performance of a contract with you.
8. You have the right to object to us using your personal information for direct marketing purposes (including profiling for direct marketing purposes). If you object, we shall stop processing your personal data for this purpose.
9. To the extent that permission is the legal basis for our processing of your personal data; or You have the right to receive your personal data from us in a structured, frequently used, and machine-readable format if the processing is required for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract. This right, however, does not apply if it would be detrimental to the rights and freedoms of others.
10. If you believe that our processing of your personal information violates data protection legislation, you have the legal right to file a complaint with a data protection supervisory authority.
11. You have the right to withdraw your consent at any time if the legal basis for our processing of your personal information is consent. The withdrawal has no effect on the legality of the processing that occurred before the withdrawal.

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